0xC00D11BA: Cannot play the file__

  • 0xC00D11BA: Cannot play the file
 

Question Info


Last updated October 14, 2018 Views 3,959 Applies to:

That is not much information to go on, but I will suspect some kind of media player of unspecified type or version.

If the message looks something like this:

0xC00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with your sound device, such as a sound card or sound controller. You may encounter this error message for one of the following reasons:

 

Please provide additional information about your system:

What is your system make and model?

What is your XP Version and Service Pack?

Describe your current antivirus and anti malware situation:  McAfee, Norton, Spybot, AVG, Avira!, MSE, Defender, ZoneAlarm, PC Tools, Comodo, etc.

Has your system ever worked properly?

Fill in the blank:  My system was working fine until: ____________________________________________.

 

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste  the information back here.

For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information back here.

For audio driver information, expand the Components, click Sound Device, click Edit, Select All, Copy and then paste the information back here. 

There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.

This will minimize back and forth Q&A and eliminate guesswork.

 


Don't guess what the problem might be - figure it out and fix it. I need YOUR votes and points for helpful replies and Propose as Answers. I am saving up for a pony!

 

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OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
Activation Status Activation Pending (27 days remaining)
System Name AIMEE
System Manufacturer Dell Inc
System Model Dimension E521
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 1 AuthenticAMD ~2304 Mhz
BIOS Version/Date Dell Inc 1.1.6, 4/7/2007
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name AIMEE\sp
Time Zone Pacific Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.16 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 3.85 GB
Page File C:\pagefile.sys

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Windows xp servis pack 3
norton

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Hello,

Because this thread was started by another person and because of the threads age, I suggest you follow the link below to start your own thread.

Asking your own question helps the community help you specifically with your issue. Remember to include all the details (your version of windows, specs of your system, any error codes etc...) that you can when you start your own thread.

 

New Thread Link Here

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OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name A-B6DC5C2CE36D4
System Manufacturer A32G
System Model A32GV11C
System Type X86-based PC
Processor x86 Family 15 Model 44 Stepping 2 AuthenticAMD ~1599 Mhz
BIOS Version/Date American Megatrends Inc. 080012, 7/16/2007
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name A-B6DC5C2CE36D4\Belgium
Time Zone Romance Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 137.30 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.10 GB
Page File C:\pagefile.sys

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What is the exact error message you are receiving?
What are you doing when you receive the error?

Please provide more information about your issue so we can advise you.


Thanks!

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OS Name    Microsoft Windows XP Professional
Version    5.1.2600 Service Pack 3 Build 2600
OS Manufacturer    Microsoft Corporation
System Name    HP30145972332
System Manufacturer    Hewlett-Packard
System Model    HP dx2810 MT
System Type    X86-based PC
Processor    x86 Family 6 Model 23 Stepping 10 GenuineIntel ~2933 Mhz
BIOS Version/Date    American Megatrends Inc. V1.07, 8/21/2009
SMBIOS Version    2.5
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name    HP30145972332\Administrator
Time Zone    Malay Peninsula Standard Time
Total Physical Memory    2,048.00 MB
Available Physical Memory    936.70 MB
Total Virtual Memory    2.00 GB
Available Virtual Memory    1.96 GB
Page File Space    4.64 GB
Page File    C:\pagefile.sys

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