Outlook Express Crashes when Clicking on Links in Email Messages
Hi, When I click on a embedded hyperlink in an email message, OE 6 crashes with the following message in the App Events Log: Faulting application msimn.exe, version 6.0.2900.5512, faulting module kernel32.dll.
This appears to have started after I installed several MS security updates. Malware scan showed clean.
So far I have tried:
- Creating new identity in OE
- Compacting message folders
- Reregister dll's as outlined here: http://support.microsoft.com/kb/2398839
- Confirm that the file association is correct for http hyperlinks: http://www.oehelp.com/ielnk.aspx
What should I look at next?
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Well, you can't really reinstall OE. You can right click on the msoe50.inf file in the windows\inf directory, but I don't think it does much. Go ahead with SFC, but I suspect that Chrome is intefering. There have been some reports about it not working
too well with IE, and consequently your OE experience may be diminished. I doubt it is Avast, but you can try removing it and see if that makes any difference. Another thing to try would be to setup a new Windows User and switch to that user and then see
if the hyperlinks are screwed up or not. A defrag sometimes fixes screwy things such as that and you might also run a disk cleanup and wipeout the Temp and TIF files to see if that makes any difference.
Does it crash OE when you click on a link when the message is opened in a separate window, or only when it is clicked in the preview pane?
Steve Cochran, Ph.D. MS-MVP 1998 - 2014 Outlook Express \ Windows Mail http://www.oehelp.com
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