Short cut icons on desktop won't open.

Short cut icons on desktop won't open unless I select a program from the "Open With" menu that comes up each time I click on a short cut. This only started happening recently. Previously I would click and icon would go directly to website without asking how I want to open it. What is causing this?

Question Info

Last updated March 28, 2019 Views 6,185 Applies to:



· What is the make and model number of the computer?

· Do you remember any recent changes made on the computer prior to the issue?

· What is the service pack installed?


1.     You may follow the steps from the below link and check if it helps: You cannot open files that have extensions such as.exe,.com, and.lnk on a Windows XP-based computer:


2.       Run online virus scan and check if any malware or virus activity found on the computer. You may run online virus scan from the below link:

NOTE: Make sure you select the correct version of the operating system before downloading the scanner)

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