Internet Explorer Script error ‘Object doesn't support this action’ when click on "Restore my Active Desktop” at Windows startup.

Original Title: Having a problem with Active Desktop Recovery.

I re-booted my XP Home based computer after shutting it down normallty and received the whire screen with the message: "Active Desktop Recovery". I clicked on the "Restore my Active Desktop" and received the following error message, titled:

Internet Explorer Script Error
Line: 65
Char: 1
Error: Object doesn't support this action
Code: 0
URL: file:///C:/

Do you want to continue runnibg scripts on this page?

No matter whether I press Yes or No?

How to fix this problem?


Question Info

Last updated August 21, 2018 Views 6,870 Applies to:

Hi Mark,

Let’s follow these methods & check if it helps.

Method 1

You may delete the desktop.htt file & check if the issue persists.

 a) Click on My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible.
 b) Uncheck the Hide protected operating system files option.
 c) Now search for
desktop.htt file and delete it 

Note: Windows will recreate a fresh one. Close Windows Explorer, and then refresh your desktop. 
For more information, refer to these links: To display hidden files and folders

                                                                        How to Search for Files and Folders in Windows XP


Method 2

You may also check for entry labeled "DeskHtmlVersion" and change the number in the "Value data" box to "0" under HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components from Registry Editor.

Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 ( How to back up and restore the registry in Windows.

Hope the information helps.
Please post back and let us know.



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