Windows Mail does not open attachments, can't open PDF, JPEG attachments.
June 29, 2009
PROBLEMS OPENING JPEG AND PDF ATTACHMENTS TO E-MAILS: COMMAND FAILED TO EXECUTE. GET HELP FROM COMMUNITIES.
I went to communities and found this answer:
ATTEMPTED FIX NO. 1
>> VISTA PROBLEM
>> To correct go to:-
>> Windows Mail
>> 2nd Box must be blank ( do not allow attachments to be saved or opened that
>> could potentially be a virus)
>> Apparently things get changed on updates that we don't see!
>> If it recurs check to see iof box has become ticked again, if not come out
>> of windows mail and then go in again and it should be okay.
I did this, and this his did not solve the problem.
ATTEMPTED FIX NO. 2
So I went to my Antivirus program, Avira Antivirus,
and I changed:
Configuration > GUARD > SCAN WHEN READING And WRITING > USE FILE EXTENSION LIST >
And here, in the list of file extensions to Scan and Guard against, I deleted from the list: JPEG, JPG, PDF.
This did not solve the problem.
ATTEMPTED FIX NO. 3
I also run the new MICROSOFT SECURITY ESSENTIALS, BETA.
went to MICROSOFT SECURITY ESSENTIALS (BETA) . SETTINGS > EXCLUDED FILE TYPES > and added *.jpeg and *.pdf
There was no change, when I tried to open the PDF attachment I still received: "Command Failed to Execute"
ATTEMPTED FIX NO. 4
(By the way, I have nothing better to do in my office on a busy Monday morning than fix this bug for MSFT).
I deleted IE 8 from my system, and in fact deleted all IE from my system, I will stick with Mozilla.
ATTEMPTED FIX NO. 5
I finally found a message board and followed the suggestions of Saving the file to my desktop and then
opening it with Adobe, and that worked fine.
WHY CAN'T I JUST OPEN EMAIL ATTACHMENTS FROM MS MAIL ?
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