Windows installer keeps running.

The Windows installer keeps running whenever I do any kind of explorer activity or launch an Office application.  I am running Office XP on Vista Home Premium and it used to run fine, until i reloaded my PC.  I installed the Vista service packs prior to re-installing all of my programs and that's when this problem began.  All other programs work fine.  I have admin rights on the account I am using and have UAC turneed off.  I have all Windows updates installed.  Doesn't matter if I launch the program first or launch a document to open the program.  I always get the message that wimndows is installing office and then configuring it.  Any ideas??Windows installer keeps running
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Answer
Answer

Hi smlandau1,

Does this happen only when you try opening Office XP?

You may try the following steps and check whether you can resolve the issue.

Step 1: Start the Windows Installer service

1. Click Start, type Services.mscin Start Search and press ENTER.

2.Double-click Windows Installer

3.Set the Startup type of Windows Installer to Manual

4.Click Start to start the service.

Step 2: You may also try the following stepsReregister Windows Installer and check if it helps

a. ClickStart, type %windir%\system32\msiexec /unregserver in the Start Search box, and then pressENTER.  

b. Type%windir%\system32\msiexec /regserver , and then pressENTER.  If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

Step 3: Upgrade the windows installer.

You may refer the following link to download the latest version of windows installer click on the link

http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Hope this information is helpful.

Praseetha. K.
Microsoft Answers Support Engineer
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Last updated August 15, 2021 Views 14,176 Applies to: