When trying to export mail from Windows Mail on Vista I get the following error: an error occurred while initializing mapi

I am trying to export mail from Windows mail to Outlook.  The export function tells you that you can export messages to either Outlook or Exchange.   However, when I try I get the message "The export could not be performed. An error occurred while initializing MAPI. 

Outlook 2003 is installed and functional.

John


 

Question Info


Last updated September 16, 2018 Views 7,076 Applies to:
Answer

Hi fltri,

First try to set Outlook as a default program and try to export mails.

You may refer the following link to set a program as default:

1. Open Default Programs by clicking the Start button , and then clicking Default Programs.

2. Click Set your default programs.

3. Under Programs, click the email program you'd like to use, and then click Set this program as default.

4. Click OK.

For more information, you may refer the following link:

http://windows.microsoft.com/en-us/windows-vista/Change-the-default-e-mail-program

You may also refer the following link to get more information on this issue

http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/4935ed54-8142-4990-96ad-3a857a56d968.

Hope this information is helpful.

Praseetha K

Microsoft Answers Support Engineer
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