Unknown error 0x88982F50 when attempting to change properties of a JPEG in Windows Photo Gallery
I am running Windows Vista Home Premium Service Pack1 and have been using Windows Photo Gallery to managemy photos. I like the fact that I can embed tags and ratings into the JPEGs.
I have just noticed however, that the tag information is no longer being stored in the JPEG file. I know this because when I veiw the properties of the file the tag information I have in Windows Photo Gallery is not present. If I try to change the properties
directly I get an error message stating:
An unexpected error is preventing the operation. Make a note of this error code, which might be useful if you get additional help to resolve this problem: Error 0x88982F50: No Error Description Available.
I have checked that the file is not read-only etc.
I have searched Microsoft.com for this error and have found no help. I have searched the internet and have seen numerous forums mentioning this issue, but I cannot find a solution.
Note that when I try to fix a picture in Windows Photo Gallery (crop/red eye etc) I also get an error, which says I cannot save the changes.
To me it looks like a component is broken or missing, but how is it resolved?
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.