Uninstalling Java: Error 1723

When I try to uninstall Java Runtime 6 Update 23, I get

Error 1723.  There is a problem with this Windows Installer package.  A DLL required for this install to complete could not be run.  Contact your support personnel or package vendor. 

Background:  JRE was installed on my F: drive, which recently died.  The replacement drive shows up as drive D (and of course doesn't have any Java files on it). Trying to run Java of course results in an error of can't find F:\Program Files\Java\...

I've tried javara, and it doesn't work either. 

How can I fix this problem?

 

Answer
Answer

Hi,

·        When you try to install java on the system, which location are you selecting to F:\ or D:\?

 

Make sure that the path that you are installing Java is D:\ and then try to install java and check whether the issue is resolved.

 

I would suggest you to unregister and re-register Windows installer, and check if it helps:

a.       On the "Start" menu, Type Run in the search bar and hit enter.

b.      In the "Open" box, type "msiexec /unreg", and then press ENTER.

c.       On the "Start" menu, Type” Run” in the search bar and hit enter.

d.      In the "Open" box, type "msiexec /regserver", and then press ENTER.

 

I would suggest you to follow the steps mentioned in the article given below.

Error 1723. There is a problem with this Windows installer package.

http://www.java.com/en/download/help/error_1723.xml

·        1723. There is a problem with this Windows installer package.

Thank you and Regards.           

Thahaseena M
Microsoft Answers Support Engineer.
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

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Last updated April 8, 2021 Views 69,253 Applies to: