Unable to uninstall Roxio Software and fails saying that I need to download the latest version of ISScript.msi

I tried to uninstall Rixio sofware but it fail window pops saying that I download the latest version of ISScript.msi. How can I install and its site please

Original title: ISScript.msi

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Answer
Answer

Hi,

To fix this issue, you need to determine the version number of the IsScript engine you need, download it, and install it.

a)      Delete the folder C:\Program Files\Common Files\InstallShield\Driver from the machine.

 

b)      Right-click on the installation file that you are trying to install and select Properties.

 

c)       The typical names for installation files are setup.exe, update.exe, installer.exe, etc.

Look at the File Version field to determine the version number of the IsScript engine you need:
If the file version number is 2.0x or less, download the IKernel engine and install it on your computer.

Download IkernelUpdate.exe

Once downloaded, double-click it. This installs the IKernel engine, which should fix the issue.
If the file version number starts with 7, download the following ISScript.msi file and install it on your computer.

Download IsScript7x.zip
Unzip the above file using the WinZip utility.

Double-click the IsScript.msi file. This installs the IsScript engine, which should fix the issue.
If the file version number starts with 8, download the following IsScript8.msi file and install it on your computer.

Download IsScript8.zip
Unzip the above file using the WinZip utility.

Double-click the IsScript8.msi file. This installs the IsScript engine, which should fix the issue.
If the file version number starts with 9, download the following IsScript9.msi file and install it on your computer.
Download IsScript9.zip

Unzip the above file using the WinZip utility.
Double-click the IsScript9.msi file. This installs the IsScript engine, which should fix the issue.

Disclaimer:

Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

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Last updated February 7, 2021 Views 53,997 Applies to: