Unable to burn CD with hp memories disc creator error "cd-writer none"

Original title: Lot of Help!

 

sure hope someone out there can help me with this one. I have hp memories disc creator which allows me to build slideshows. Everything works just fine until I get to secect setting and it says cd-writer none.  Which means I can't burn a cd. Can anybody tell me how to find a cd writer that will wrk with my Memories Disc Creator. MY home system is Vists Home premium version 6.0

 

Question Info


Last updated March 26, 2018 Views 116 Applies to:
Answer
Answer

Hi LARRYHEUETT,

·         Have you made any changes on the computer prior to the issue?

 

Follow these methods.

 

Method 1: Uninstall and re-install the application.

Uninstall or change a program

http://windows.microsoft.com/en-US/windows-vista/Uninstall-or-change-a-program

 

Method 2: Follow the steps from the article.

 

Troubleshooting Problems with the HP Memories Disc Creator Software

 

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

 

For reference:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00041459&lc=en&dlc=&cc=us&product=78076

 

 

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