Skype was working and now it doesn't

I am having real problems with Skype, been working normally up until last few days.  Double click icon on desktop, sign in and the blue arrow goes round as if connecting.  A window opens saying Windows is trrying to resolve problem and then another window saying Skype has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is availbale.  Please can anyone help me?

Question Info

Last updated March 26, 2018 Views 84 Applies to:


"i have tried everything" does not help you or me.

read this:

System Update A small number of Skype customers are experiencing difficulties using Skype. For more on system status and solutions, visit Skype Heartbeat.

INTERNET phone service Skype says a small percentage of its 170 million users have been unable to sign in to its service, a problem that it expects to fix with a software update.

Skype said on its website the trouble stemmed from corrupted data affecting computers using Windows, Linux or Macintosh operating systems.

The company, which is based in Luxembourg, said it released a new version of Skype for Windows late on Thursday to deal with issue.

it released a version for Mac.

Linux users were told to delete a file manually.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.