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Hi xxLaurenxx,
Thank you for posting on the forums. You need to contact msn right away, here’s how you get a hold of them.
MSN services information and support options
· MSN home page http://www.microsoft.com/msn/default.mspx (http://www.microsoft.com/msn/default.mspx)
· MSN Support home https://support.msn.com/default.aspx?mkt=en-us (https://support.msn.com/default.aspx?mkt=en-us)
· Windows Live Hotmail Hotmail is a free e-mail service that is provided by Microsoft. Support is available by e-mail. For more information, visit the following Web site:
http://support.live.com/default.aspx?productkey=wlmail&locale=en-us (http://support.live.com/default.aspx?productkey=wlmail&locale=en-us)
MSN Customer Support for subscribed services
Visit the following Web site:
https://support.msn.com/default.aspx?mkt=en-us (https://support.msn.com/default.aspx?mkt=en-us) Sign in by using your Windows Live ID, and then select the subscribed service with which you want help.
MSN Customer Support is available by telephone for subscribed (paid) services.
Note For account verification, you must have available the credit card that is associated with your MSN membership.
This could be useful as well.
http://windowslivehelp.com/community/
Hope that helps, best of luck.
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