I get the message "You can't save here. Choose another location" every time I try to save anthing to Word Pad. This just strated 2 days ago. Worked fine before that.

I can no longer save anything in Word Pad.
I get the message, "You can't save here" when I try.
Any ideas?

Question Info

Last updated November 13, 2018 Views 4,412 Applies to:

Hello Sany Eggo,

Thank you for posting to the Microsoft Answers Forum.

If the suggestions from Ajay didnot help to resolve your issue, I want to ask a few question.

What changed in your environment? Did you add any software programs or new hardware?
Did you install any updates? Did you update your antivirus? Is it now scanning where you save your documents or files?
Are you saving to an external drive or to the same drive as before?

These are just some things to think about.

I would suggest you do a clean boot to see if we can find any conflicting program that may be causing the problem.

KB 929135 - How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

I would like to see if any startup items or third party services could be causing the issue.  This is called a clean boot. You will Disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service.

The steps below will place your computer into a “clean boot”, meaning using a minimal set of drivers and startup programs so that we can determine whether a background program is interfering.

·       Click Start on your Desktop

·       Type msconfig in the Start Search box and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

·       On the General tab, click Selective Startup.

·       Under Selective Startup, click to clear the Load Startup Items check box.

·       Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

·       Click OK.

·       When you are prompted, click Restart.

 Once the computer is back to your Desktop, check to see if you are still having the problem.

If the issue is resolved by placing the machine in “clean boot” then we have some sort of third party application and or service running that is possibly interfering. To determine which program(s) and or service(s) that is causing this, we would need to go back into “msconfig” and start to enable programs and services and reboot until we see which one causes the problem.

For information on using “clean boot”, see the following Microsoft Article:


If placing the computer in “clean boot” does not fix the issue or after the troubleshooting is done, follow the steps above “To return your computer back to normal boot”.

How to set your computer back, to boot normal:
1. Click the Start orb on your Desktop
2. In the Start Search box. Type msconfig, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
Click the General tab.
3. Click Normal Startup - load all device drivers and services, and then click OK.
4. When you are prompted, click Restart to restart the computer.

Hope this helps to get the issue isolated.


Microsoft Answers Support Engineer
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