FTP Folder Error

I'm attempting to view my FTP site in Windows Explorer, but I keep getting the error "Windows cannot access this folder.  Make sure you have typed the file name correctly and that you have permission to access the folder."  The "details" area is blanked.  I know I've typed my file name correctly because I can few my FTP root.  I'm new at this and totally confused.

Question Info

Last updated December 10, 2018 Views 40,761 Applies to:


Hi Asink,


Thanks for posting to the answers.microsoft.com community forum.


Why don't we add this FTP site as a network place, then try logging in again.


  1. Click start Orb / Click COMPUTER
  2. Right-click anywhere on an empty spot in COMPUTER, and then click Add a Network Location.
  3. In the wizard, select Choose a custom network location, and then click Next.
  4. Enter the name of the FTP site, with the full FTP:// in front of it, and then click Next.
  5. To use a name and password, clear the Log on anonymously check box. Type a user name, and then click Next.
  6. To have the FTP site open when you're done setting up the shortcut, just click Next. If you do not want the FTP site to open after you're done setting up the shortcut, clear the Open this network location when I click Finish check box. Click Finish.
  7. A shortcut to the FTP site appears in the Computer folder. You can drag that shortcut to your desktop so that it's easy to find later.
    • When you first connect to the FTP site, you’ll be prompted for a password. Select the Save password check box if you want Windows to remember that password and connect you directly to the site in the future.

      Adding this as a network place should keep it from being halted by a firewall if applicable.

      Please give this a try and let us know if this resolves the issue.


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