Failed to create empty document

Whenever I try to open either copmuter management or Device Manager I get an mmc error window that says "Failed to create empty document"
would anyone know the cause and the fix for this problem?

Question Info

Last updated February 13, 2019 Views 55,837 Applies to:

Hi Jsa123,


Quick question, have you check your available space lately? Please take a look at this article on


PRB: MMC: Management Console May Fail to Start


The Management Console could not create a temporary file in the TEMP directory. This may be due to one of the following:

·         The TEMP or TMP environment variable may point to a folder that does not exist.

·         The drive containing the TEMP directory may be full.


If the drive is full, clear some space.

If the TEMP environment variable does not exist, or points to a folder that does not exist, use the following steps to set the variable to a valid folder:

1.       Click Start. Point to Settings, then click Control Panel.

2.       Double-click the System icon in Control Panel.

3.       Click the Environment tab in the System Properties dialog box.

4.       In the Variable edit field, type TEMP.

5.       In the Value edit field, type the folder name that will receive temporary files. For example, C:\TEMP (if the TEMP folder exists on drive C).

6.       Click OK.


Hope that helps, please post back and let us know.

Microsoft Answers Support Engineer
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