Failed to create empty document

Whenever I try to open either copmuter management or Device Manager I get an mmc error window that says "Failed to create empty document"
would anyone know the cause and the fix for this problem?
 

Question Info


Last updated August 30, 2018 Views 54,103 Applies to:
Answer

Hi Jsa123,

 

Quick question, have you check your available space lately? Please take a look at this article on

 

PRB: MMC: Management Console May Fail to Start

http://support.microsoft.com/kb/231757

 

The Management Console could not create a temporary file in the TEMP directory. This may be due to one of the following:

·         The TEMP or TMP environment variable may point to a folder that does not exist.

·         The drive containing the TEMP directory may be full.

 

If the drive is full, clear some space.

If the TEMP environment variable does not exist, or points to a folder that does not exist, use the following steps to set the variable to a valid folder:

1.       Click Start. Point to Settings, then click Control Panel.

2.       Double-click the System icon in Control Panel.

3.       Click the Environment tab in the System Properties dialog box.

4.       In the Variable edit field, type TEMP.

5.       In the Value edit field, type the folder name that will receive temporary files. For example, C:\TEMP (if the TEMP folder exists on drive C).

6.       Click OK.

 

Hope that helps, please post back and let us know.


JohnD
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
JohnD

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.