Question

Q: can't seem to download apple quicktime 7, error code 2203 on vista home premium w/IE8 This thread is locked from future replies

was trying to install apple quicktime 7 player,from their site, got partway thru, got a popup of error code 2203, then apparently windows would not let it install/operate. It put in all the headers in the startup menu, the help window referred to some form of compatability permission/data issue that I do not comprehend.
Hp help said to uninstall quicktime, got an error popup in that, but it did uninstall.
they also say to run Windows installer cleanup utility, the try it again, but I cannot seem to find one for Vista w/explorer 8. All I can see is for Xp or 7.
Anybody point me in the right direction? I'm lost.

Answer

A:

Hi yonbr1

Thank you for using Microsoft Answers Forums!

Try these steps and check if it helps:

Step 1: Stop and Restart the Windows Installer Service

1.    Click the Windows menu button (formerly the Start button) or press the Windows button on the keyboard.

2.    In the Start Search box type Services and then click the Services item that appears at the top. 

3.    Expand the Services window and then scroll down to Windows Installer.

4.    Right-click the Windows Installer list item and then click Stop, right-click again and then click Start.

 

Step 2:  Unregister and reregister Windows Installer.

To do this, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type msiexec /unreg, and then press ENTER.
3. Click Start, and then click Run.
4. In the Open box, type msiexec /regserver, and then press ENTER.

Step 3: Windows Installer CleanUp Utility:

Windows Installer CleanUp Utility might be able to help you. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

Download the latest version from the following link: http://www.microsoft.com/downloads/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Go to: http://support.microsoft.com/default.aspx/kb/290301/

1.    Save the Windows Installer Cleanup Utility package to your computer

2.    Right click Windows Installer Cleanup Utility and Run as Administrator

3.    Follow prompts in installation wizard

4.    Once finished installing, click the Start Orb

5.    Click All Programs

6.    Click Windows Install Clean Up

7.    Click Quicktime (if on list)

8.    Click Remove

9.    Click OK

10. Click Exit

NOTE: We can have Only one Anti-Virus installed / running on your computer at any one time. Conflicts, System crashes and freezing may occur if you have more than one Anti Virus installed and running on the computer.

We need to Install the latest version of Windows Installer which is 4.5, the link to that is:

http://www.microsoft.com/downloads/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Download Apple quick time from the link http://support.apple.com/kb/DL837 

Now check if you get this error again.


Post back and let us know if this has helped to resolve your issue.

Thanks and Regards,

Uma R    - Microsoft Support.

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Question Info

Views: 2,274 Last updated: March 26, 2018 Applies to: