Ask a new question

Installer: Wrapper.CreateFile failed with error 123: The filename, directory name or volume label syntax is incorrect.

Hello,

I have recently uninstalled Java from my computer, because an antivirus program I had told me to do so and then to reinstall it. After I uninstalled it, I uninstalled a couple other programs so I am unable to return to the restore point because it was deleted when these ne wones were made after uninstalling. Now when I downloaded the installer and started it up, no matter which folder I place it in, I receive the following message:

Installer: Wrapper.CreateFile failed with error 123: The filename, directory name or volume label syntax is incorrect.

I have absolutely no idea what this means and have tried everything. I checked every link twice that appeared on google and got nothing. I transferred the setup to another computer within my network and it worked fine, and installers of different programs work fine on my computer too. However, the most recent version of Java does not work.

Any help would be much appreciated,
Thank You.

Answer
Answer

Hi

 

Thank you for using Microsoft Windows Vista Forums. 

 

Follow the instructions below which might help you in resolving the issue.

 

Method 1:

 

Login as an Administrator and check if the issue is resolved.

 

If that does not work, right click on the installation file and select “Run as an Administrator” which might help you in resolving the issue.

 

Method 2:

 

Follow the instructions in the link below to perform Clean boot procedure.

 

Step 1: Perform a clean boot

Step 2: Enable half of the services

Step 3: Determine whether the problem returns

Step 4: Enable half of the Startup items
Step 5: Determine whether the problem returns

Step 6: Resolve the problem

Step 7: Reset the computer to start as usual

 

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.microsoft.com/kb/929135

 

After checking the issue, put the computer back to the Normal mode.

Uninstall or update the program which is causing the issue.

 

Method 3:

 

Perform online virus scan and check if the issue is resolved.

 

Windows Live OneCare safety scanner is a free service designed to help ensure the health of your PC.

  • Check for and remove viruses
  • Get rid of junk on your hard disk
  • Improve your PC's performance

Click on the link below to run online Virus scan.

http://safety.live.com/

Check if the issue is resolved.

You can go for Microsoft Security Essentials to protect your computer from Malicious software programs.

Click on the link below for more information on Microsoft Security Essentials.

http://www.microsoft.com/security_essentials/

 

Method 4:

 

Let us try installing Windows Installer 4.5 and check if the issue is resolved.

 

Download and install Windows Installer 4.5 from the link below.

 

Windows Installer 4.5 is available

http://support.microsoft.com/default.aspx/kb/942288

 

Please post back and let us know if this has helped to resolve your issue.

 

Regards,

KarthiK TP

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated December 18, 2023 Views 463 Applies to: