Protect Yourself From Tech Support Scams
October 14, 2019
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee
and that the phone number is an official Microsoft global customer service number.
I was downloading a game and in the middle of it, it crashed. And the Blue Screen of Death appeared and restarted afterwords. And asked me to go on Safe Mode, and I did, and then turned it off after I've got to the main screen after putting my password. Anyways,
I turned it on and it loaded normally and then would go to a black screen asking to scan for a solution about "Memory" or something like that. And this process took 15 mins and my result says that there was no solution found. And after I clicked finish it
turned off. So I turned it on again and it did the same thing and this process happened atleast 10 time until I got a different window that popped up which asked me if I wanted to use a tool to fix something about the memory. And after that it worked. Also
keep in mind during my attempts earlier when I would turn it on and put on Normal Mode instead of Safe mode the Blue Screen of Death would pop up in the screen quickly and flicker and turn off afterwords. Oh and I system restore it from like 3 days ago.
When I finally got it to work, I full scanned it with my Anti-Virus Norton 360. And updated things cause of system restore. So after the updates it ask me to restart. So I did, and I had to repeat the whole process again from the first paragraph to get it to
working again. And I noticed that some of my deleted programs were back so I tried to see if they were still working. A message pop up and it said Error and as I try to delete it from Control Panel/Uninstall a program but it says "Setup.exe has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available." There are atleast 2 programs I have deleted before the System Restore, and they both almost exactly say the same thing. But the other
says "Could not open INSTALL.LOG file."
I just want to know hot manually delete these. And help me witht he Blue Screen of Death? What things can I download to help my memory? Or my Driver? So it can stop crashing!
Hopefully someone can read all of this and help me, since I have no knowledge with computers. So hopefully someone helps me! Thank you!
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
- Install the programs that you have trouble uninstalling and then try to uninstall. This is because some of the files that are required by the program are missing or they have been corrupt.
-Check the websites of the publishers of program to check if they have posted any removal tool for that program.
- Now to fix the issue with Blue screen, lets first remove all the external devices (except keyboard and mouse) and check if you have the same issue.
-Run checkdisk command from Windows Recovery Environment to check if there are any bad sectors. 1. Open Computer by clicking the Start button, and then clicking Computer.
2. Right-click the hard disk drive that you want to check, and then click Properties.
3. Click the Tools tab, and then, under Error-checking, click Check Now. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will simply report problems but not fix them.
To perform a thorough disk check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the hard disk itself, and it can take much longer to complete.
To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.