I have a black screen on my laptop that only diplays an error message asking for a Product Key. I am running Windows Vista. I recently installed some software. I can not get to my desktop, but I am able to get online because there is a link with the error
message telling me to validate that my software is genuine. I checked on the bottom of my laptop for the Product Key but, unfortunately it is faded off. I called Dell, because that's where I puchased my laptop, and they have not assisted me. They said that
they don't have the Product Key and they also said that it shouldn't be asking for a product key. Could someone please assist me. I have sooo much saved that I do not want to lose.
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The product key number is a sequence of 25 letters and numbers. The number is divided into 5 groups of 5 characters each. During Vista installation, you must enter the product key number to activate Vista.
A Express or Retail Vista can be installed on any one computer at a time for as many times as you like. A
OEM Vista may only be able to be installed on the exact same computer as many times as you like. The product key number for the Vista
32 bit version is the same one for it's 64 bit version. You can only have the
Product Key activated on one computer and version of 32 bit or 64 bit Vista at a time. If you had the product key activated on one computer and made some hardware changes to it (EX: Motherboard) or decided to use it on another computer, then
you will have to remove it from the old computer and do a phone activation.
You can usually find the product key on the back of your OEM computer or on the retail installation disc holder inside the Vista package. Look for a sticker that looks like one of these below.