Backup Restore Center error message

Attempting to backup my computer onto a Western Digital Elements Extenal Hard Drive  for the first time, I receive the following error message:

File backup could not save your automatic backup settings for the following reason:  Cannot create a stable subkey under a volatile parent key. (0x800703FD)


Question Info

Last updated May 29, 2018 Views 1,381 Applies to:


Is this the first time you are trying to backup on the external drive with which you are having this issue?

Do you have a spare external drive and does the same happen when you try to backup on that drive?

First let’s try to disable antivirus installed on your computer before performing the backup on the drive.

Step 1: Disable the security software, follow the steps mentioned below

Step 2: Try the registry fix given below.

1) Open regedit and navigate to the following key:


2) Right-click the key and choose RENAME, then rename the key Diag-Bad.

3) Exit regedit

4) Retry your backup operation.


Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

Step 3:Run Check disk to fix any bad sectors on the hard drive.

a. Click on start and in the start search bar type cmd, right click on the command prompt icon in the programs area and then click on run as administrator.

b. Change the root directory from C:\users\username to the external drive
In the command prompt type in CD x: where x stands for the drive letter of the external disk.

c. At the command prompt type chkdsk /r and then press enter.

For more information on backup and restore, please check the link below


Let us know if this helps


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