Windows Vista Update KB2631813 Failure: Error 80071AA7
The referenced update will not install after reboot. All other updates since January 9 have installed automatically. This one shows as failed every single day.
System Info: Windows Vista Home Premium, 32-bit (x86), SP2
Also: I have already run a million different virus/malware scans and re-uninstalled Norton.
Here's what else I've tried, to no avail:
1. Downloaded and run Microsoft Fix It Center. I run the Windows Update fixer, which says it has detected and fixed two issues. However, the update does not install after reboot.
2. All hidden files currently show in the Files and Folders Options.
3. I have deleted the contents of Download and EventCache folders in Windows/Software Distribution folder.
4. Downloaded the standalone installer from the Microsoft Downloads library. The update is configured upon shutting down, but on restart, the same old "0% Configured" message shows before saying "Update was not configured properly, reverting changes".
Then, when the desktop appears, the "failed to install" balloon shows on the Windows Update icon that appears in the tray at the bottom right of the screen.
What else should I do?
Thanks in advance.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
You could perform an in-place upgrade if you have the OS CD and it does not remove any exiting files or folders that you have.
In-place upgrade reinstalls the operating system into the same folder, just as if you were upgrading from one version of Windows to another. An in-place upgrade will usually solve most, if not all, Windows problems, replacing missing dll's etc.
How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2