Windows Update Error Code 8024A000

I recently updated from a 320GB to a 500GB hardrive and now upon performing a recovery I can not longer get Windows Update to work. I get the response "Windows could not search for new updates. Error Code 8024A000. I am using Vista x64, Build 6001 with SP1. I have followed the instructions in the following thread http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-error-code-8024a000/562845f3-78d5-42a0-bed5-e3fd39f01df7 but it does not work. I have been unable to find other threads which do work. Can you offer any advise.
 

Question Info


Last updated September 19, 2018 Views 23,965 Applies to:
Answer

After you'd upgraded the hard-drive & then did the clean install of Vista SP1, you should have (a) uninstalled the Norton free-trialware AND THEN (b) downloaded/run the Norton Removal Tool (c) BEFORE you installed the McAfee application AND BEFORE you installed any updates (including IE upgrades).

Since you didn't, there's a very good chance that the McAfee application never installed or has ever worked properly since 09 February 2012 (no matter how many times you uninstalled/reinstalled it).

OPTION A: Free unlimited installation and compatibility support remains available (at least for now) for issues related to Windows Vista Service Packs. Availability of chat or e-mail support differs depending on your geographic location. Some issues may require more advanced support for which there is a charge: http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034

OPTION B (Recommended): You may be seeing the effects of a longstanding & ongoing hijackware infection, possibly compounded by a rootkit (or bootkit) infection.  See...

   • Cleaning a Compromised System
      http://technet.microsoft.com/en-us/library/cc700813.aspx

Then see the (my) ANSWER post in this thread and follow those instructions (to-the-letter and in order!) to return your computer to a secure & functional state: http://answers.microsoft.com/thread/c44429fb-3f7c-4646-8529-5a97bb3cd0eb

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Repost: The computer should NOT be connected to the internet or any local networks (i.e., other computers) in its current state. All of your personal data (e.g., online banking & credit-card passwords) should be considered at-risk, if not already compromised.

Wish I'd had better news for you. Good luck!

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.