Windows Update Error Code 646 (KB972363, KB973709, KB972581, KB974234, KB974810)

While installing updates on Oct 13 some updates were successful while others failed the ones that failed were office 2007 updates: Microsoft Office Outlook 2007 (KB972363), Microsoft Office Visio Viewer 2007 (KB973709), 2007 Microsoft Office System (KB972581), 2007 Microsoft Office System (KB974234), Office Outlook 2007 Junk Email Filter (KB974810). I have downloaded the microsoft fix-it tool and it didn't solve the problem. Please help.
 

Question Info


Last updated November 7, 2018 Views 485,022 Applies to:
Answer

Hello,

A KB has been created for the 646 error code that appears when installing Microsoft Office Updates. The KB includes an automated Fix it that corrects the issue. Look at the following KB:

http://support.microsoft.com/kb/2258121

 

Thanks

Bobby

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Answer
Hello marie,

Please try manually downloading the updates and let us know if you find any success.

Here's the links to install the updates.

KB972363 - http://www.microsoft.com/downloads/details.aspx?FamilyId=d39234a3-c62c-44ba-a626-3179a183ca09&displaylang=en
KB973709 - http://www.microsoft.com/downloads/details.aspx?FamilyId=D20004C5-DD01-459E-8120-5F127E20C085&displaylang=en
KB972581 - http://www.microsoft.com/downloads/details.aspx?FamilyId=98D7C4AB-F8CA-4806-A609-453FB29B02EC&displaylang=en
KB974234 - http://www.microsoft.com/downloads/details.aspx?FamilyId=EC802723-F2B2-400A-A24D-8D8D9092F9EA&displaylang=en
KB974810 - http://www.microsoft.com/downloads/details.aspx?FamilyId=BE9BC30F-8047-433F-BAC1-CABC2AB7075B&displaylang=en

Please let me know if you see any success with the manual installations.  We are looking forward to hearing back!

I hope this helps.
If you find that my answer was what you were looking for, please remember to click the "mark as answer" box below!
I'm a PC!

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.