windows update agent 7.6.7600.256 fails repeatedly, shuts off auto updates then gets caught on a loop, between insatll and checking for updates

windows update agent 7.6.7600.256 for vista has tried repeatedly to update, fails.  I have used the fix it app and as many resources i couls find on your site, on luck.

Frustrated, please help.  I go to the update and it says to install new update agent so, I can receive the latest updates, closes the window then after 30-40 minutes get message auto updates turned off, so turn it back on and still fails.  Several times after I click install new update agent it schecks for new updates and I loop back to the install.






Hi Larrygrybos,


·         Do you receive any error code or error message for failed update?


Follow the suggestions listed below for a possible fix:


Method 1: You may try download manually of Windows update client as per edition of 32 or 64-bit operating system:


32 BIT downloads:


64 BIT downloads:


 You may also refer the following article for more information:


Windows Update error 80004002


Method 2: I would suggest you to place the computer in clean boot state and try to install the update.


You can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.


How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7


Note: After troubleshooting, make sure to set the computer to start as usual as mentioned in Step 7 from the KB article mentioned above.


Method 3: If the above method does not help then you may try steps listed in the following article and check.


Troubleshoot problems with installing updates


Let us know if this helps.

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Question Info

Last updated September 10, 2018 Views 8,828 Applies to: