2 days ago my laptop started freezing at random times. Sometimes after 10 mitutes or 2 hours. My laptop completely locks up as keyboard & mouse/touchpad stop working. Since keyboard doesn't work I can't do the CRTL Alt delete.I am forced to power down and restart using the power button.
I've read other posts about similar problems but am having problems. My sister installed Service Pack 2 from our Microsoft update yesterday (she didn't know about freezing problem and saw the update was listed as important) and now I can't restore to a time before that date. I also read something about updating my drivers, so I went to manufacturers site and saw 24 items outdated. Problem is that everytime I try to download and install the updates my laptop freezes.
I've had my system for 2 years with no problems until now and I have no experience with fixing computers. Is there anything I can do? Can I install my drivers in safe mode? I'm really clueless and need any and all help. Thanks in advance.
I have a Toshiba Satellite L305, Intel Pentium Dual CPU T3200 @ 2.00 GHz. 2 GB RAM 32 bit operating system.