Unable to boot Error: 0xc00000e9

There was no change made to the laptop,  this error message makes it impossible for me to retrieve and process my classwork,   not to mentioned the laptop wont start. help help!

 

original title: windows will not start,error message saying hardware or software changed has caused teh inability fo the computet to start up... status:0xc00000e9. help I am a student trying to finished my homework before tuesday class. HELP__

 

Question Info


Last updated December 8, 2018 Views 209,600 Applies to:
Answer

Hi helpthislady,

This error is sometimes an indication that the hard drive may be failing.  Complete the following steps to check the integrity of your hard drive. If you are unable to get to the Advanced Boot Option menu using the F8 key, you will need to obtain a Windows Vista disc.

1.      Restart your computer, tapping on the F8 button until you reach the Advanced Boot Options menu.

2.      Select Safe Mode with command prompt.

3.      Type chkdsk /r (there is a space between k and /)

Once you are able to start Windows, backup all of your important data.  Let us know if this helps.


Dena
Microsoft Answers Support Engineer
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Dena

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