LiveUpdate could not complete Error 5.

When Norton 360 try to update "my LiveUpdate" it always fail and the message "LiveUpdate could not complete Error 5". Then when I check my Updates history i can see which items Failed. 

Examples: 

Installation status: Failed   
Update for Windows Vista for x64-based Systems (KB959130)
Update for Windows Vista for x64-based Systems (KB972145)
Update for Windows Vista for x64-based Systems (KB2533623)
Update for Windows Vista for x64-based Systems (KB950124)
Update for Windows Vista for x64-based Systems (KB950125)
Update for Windows Vista for x64-based Systems (KB959108)
Update for Windows Vista for x64-based Systems (KB976470)
Windows Search 4.0 for Windows Vista x64-based Systems (KB940157)
Cumulative Update for Media Center for Windows Vista for x64-based Systems (KB982480)
Update for Rights Management Services Client for Windows Vista for x64-based Systems (KB979099)
Update for Windows Vista for x64-based Systems (KB980248)
Update for Windows Vista for x64-based Systems (KB2492386)
Update for Windows Vista for x64-based Systems (KB975929)
Windows PowerShell 2.0 and WinRM 2.0 for Windows Vista for x64-based Systems (KB968930)
Update for Windows Vista for x64-based Systems (KB957200)
Update for Windows Vista for x64-based Systems (KB957321)

After right clicked in each failed items above and copy details here this is listed right after:
Installation status: Failed

Error details: Code 80242006

Install this update to resolve data loss and metadata issues in the Windows Imaging Component. After you install this item, you may have to restart your computer. This update is provided to you and licensed under the Windows Vista License Terms.


Gerard, thanks for your help.



 

Question Info


Last updated March 26, 2018 Views 267 Applies to:
When Norton 360 try to update "my LiveUpdate" it always fail and the message "LiveUpdate could not complete Error 5". Then when I check my Updates history i can see which items Failed...

Start by contacting Norton Support & get N360 straightened out first.

 

Note: ALL of the WIndows Updates you cited are Optional, non-security updates (yes, even though they're Important updates). Feel free to hide them & move on with your life.


   • How to Hide or Unhide a Windows Update in Vista
     http://www.vistax64.com/tutorials/72491-windows-update.html

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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