Is there any way I can fix a corrupted hard drive? Check disk wont let me scan the drive while its being used...

According to my Windows Vista, I have a corrputed hard drive. My system has been doing all sorts of annoying things lately like running check disk at every restart or boot up, but it only scans through until 24% or something like that before moving on to continue booting the OS as normal.

If I try to system restore, it says I can't do so unless I check disk the hard drive, which when I select to scan, it tells me I can't while the drive is in use. If I select to schedule a scan on start up, it doesn't happen, as all I get is the check disk scan that has been happening all the time lately anyway...

If I interrupt the primary boot to the OS and get into the system repair menu, I can run disk check from the command prompt, but again it tells me the same thing about not being able to run while the disk is in use.

I tried to set up a back up of the system, but the system back up program told me that I have a corrupt c:drive (hard drive) and that I should run disk check... if only!

I also get an error message 8024A000 when trying to download the latest updates for Windows. The Updates window stalls and takes forever to open, before letting me click "check for updates" and then returns the preceding error message... This happened before and after I recently ran Norton Anti Virus, which removed a Trojan virus, however the issue with the updates is much worse now.

I think that both these issues are directly related but am not sure how, or how to fix this issue. I don't have the install disks, as my lap top was purchased on the cheap and only came with the product key.

Apart from these two issues, my lap top seems to operate fine...

Can anyone out there suggest anything?

Question Info

Last updated May 8, 2018 Views 4,185 Applies to:

How to obtain Vista recovery Media and/or use the Vista Recovery Partition on your computer.


There is no legal free Vista download available.

Contact your Computer Manufacturer and ask them to send you a set of Vista Recovery disk/s.


They normally do that for a small $ cost.


Also, ask them if you have a Recovery Partition on your Computer/Laptop to restore it to Factory settings.

See if a Manual came with the computer, or go to the Manufacturer's website, email or phone them for info on how to do a Recovery.


Normally, you would press F10 or F11 at Startup to commence the Recovery Process.. 

Another way I have seen on some models is to tap F8, and go to a list of Startup options, and start a Factory Standards Recovery from in there, by selecting the Repair computer option.

You can also make Recovery Disk/s from the Recovery Partition in case of Hard Driver failure or System Crash.

They will tell you how to do that.


Each Computer Manufacturer has their way of making Recovery Disk/s.

Or borrow a proper Microsoft Vista DVD(not Dell, HP, etc).
A proper Vista DVD contains all Vista versions.
The Product Key determines which Vista version gets installed.

There are 2 Vista disks: one for 32bit Operating System, and one for 64bit Operating System.


If a clean install is required with a proper Vista DVD (not HP, Dell Recovery Disks):


Go into your Bios/Setup, or Boot Menu, at startup, and change the Boot Order to make the DVD/CD drive 1st in the Boot Order, then reboot with the disk in the Drive.


At startup/power on you should see at the bottom of the screen either F2 or DELETE, to go into Bios/Setup, or F12 for the Boot Menu

MS advice on doing clean install.

A Tutorial on doing a clean install


Windows Vista Installation Super Guide


After installation > Go to your Laptop/Computer Manufacturer's website > Drivers and Downloads Section > Key in your Model number > Look for latest Vista Drivers for it > Download/install them.


Save all Data, as it will be lost during a clean install.


Mick Murphy - Microsoft Partner

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