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How do I restore Human Interface Device to Device Manager

I am running Vista, service pack 2, 32-bit on a Dell Dimension XPD601.

 

I attached a Coby MP3 player to my computer, and my mouse and keyboard stopped working.  I restarted the machine, minus the Coby, and the keyboard and mouse worked again. 

I reconnected the Coby, and the keyboard and mouse don't work again.  I removed the Coby, restarted, but this time still no keyboard or mouse.

 

I checked Device manager, and there was no listing for human interface device.  

 

I have tried system restore, to two time points prior to the installation of the Coby, but both restore attempts failed.

 

I have flashed the bios, but still no results.

 

How do I restore Human Interface Device to the Device Manager.

Hi Billy,

 

Thank you for posting your query in Microsoft Community!

 

Based on the issue description, it appears that mouse and keyboard stopped working after connecting Coby MP3 player and there is no Human Interface Device listing in the device manager.

 

I can understand the inconvenience you have experienced. I will certainly help you out with this issue.

 

Let’s try these methods and update us with the results.

 

Method 1: Hardware devices not detected or not working - Mr. Fixit
http://support.microsoft.com/gp/hardware_device_problems

Method 2:

 

This issue may occur if the drivers are corrupt. You can try uninstalling and reinstalling your mouse and keyboard drivers. Download the latest drivers from the manufacturer’s website and install.

 

Update drivers: recommended links.

http://windows.microsoft.com/en-US/windows-vista/Update-drivers-recommended-links

 

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-us/windows-vista/Update-a-driver-for-hardware-that-isnt-working-properly

 

 

If the issue persists or you have any further questions on Windows, please do not hesitate to let us know. It is our pleasure to be of assistance.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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I HAD THE SAME PROBLEM WITH MY USB AND HUMAN INTERFACE DEVICE SO I DOWNLOAD THE WIDOWS 7  USB DVD DOWNLOAD TOOL FROM THE MICROSOFT WINDOWS WEBSITE AND NOW MINE WORKS FINE AND MY HUMAN INTERFACE IS BACK ON MY COMPUTER.

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Hi Roland,

 

Glad to know that you have sorted out the issue.

 

Your efforts to resolve this issue is very much appreciated. Please feel free to reply, in case you face any other issues with Windows in future.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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Last updated April 15, 2024 Views 28,413 Applies to: