How do I fix update error code C015004

Windows updates havent been uploaded to this dell 1525 since october 2010 and when I attempt to download the updates I get error code C015004 What can I do to resolve this problem?

Answer
Answer

Hi mp50,

 

What is the complete error message you receive?

 

Method 1: If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. Run System File Checker (SFC) scan to fix any corrupt system files. To do this, follow the steps mentioned in the link below:

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

 

Method 2: Run the fixit available in the link below to reset windows update components.

 

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058

 

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base
How to back up and restore the registry in Windows

 

Method 3: Download and run the System Update Readiness Tool. This tool runs a one-time scan for inconsistencies that may prevent future servicing operations.

System Update Readiness Tool

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Last updated March 26, 2018 Views 224 Applies to: