Question

Q: Error Code 800f0902 - Unable to install Windows Update

original title: Error Code 800f0902

I have Windows Vista and for several days now I have had the above error message after trying to do  Windows Update (dt000).  Before I found this site, I see that this Error Code has been submitted several times before but not being very clever with technical data, I couldn't understand the replies. Please can you help me to solve this problem as it seems it is not going to go away!  Many thanks to you.  Irene Atkin

Answer

A:

Hi,

Perform the following troubleshooting steps to fix this issue:

Method: 1

Set the computer to clean boot.

View the following to set the computer in clean boot:

How to perform a clean boot

Note: After checking in clean boot, follow step: 7 from the article to reset the computer in normal mode.

Method: 2

Also I would suggest you to try resetting the Windows Update components and check if that helps us in resolving the issue.

View the following article to reset the Windows Update components.

How do I reset Windows Update components?

Check which update has failed to install.

 View the following link to find which update has failed to install.

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-installing-updates

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Question Info

Views: 7,987 Last updated: May 27, 2018 Applies to: