Any help would be appreciated.
I've tried to install these "important updates" several times with the same result - updates failed, error code 800B0100. I downloaded and installed tool KB974821 - tells me it installed - same problem. (I'm not sure if I'm supposed to do something else with KB974821 - do I have to "run" it or is just "installing" it enough? Instructions could certainly be clearer)
I tried downloading and installing the updates manually - no luck - I get varying error messages, such as "does not apply to your system" or "for a different hardware platform".
I tried all of the above with my firewall/antivirus shut down as well - using Trend Micro - and still no luck.
Thoughts, comments, suggestions, help? Very much appreciated. Thanks.
BTW I'm running VHP 64 with SP2 installed. Nothing should be this complicated or frustrating.
In another forum, where I originally posted this inquiry (I was told that the correct place to post it was here) I was advised as to how to get the results of the KB947821 tool which I ran. (Why this information wasn't given with the instructions as to how to use the tool is beyond me). Here are the results of the scan, apparently:
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_bthmtpenum.inf_31bf3856ad364e35_0.0.0.0_none_7ff053f99479855b Microsoft-Windows-WPD7IP-SKU-Package~31bf3856ad364e35~amd64~~7.0.6002.18112.bthmtpenum Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_wpdfs.inf_31bf3856ad364e35_0.0.0.0_none_a5e566b2d3236f6d Microsoft-Windows-WPD7IP-SKU-Package~31bf3856ad364e35~amd64~~7.0.6002.18112.wpdfs Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_wpdmtp.inf_31bf3856ad364e35_0.0.0.0_none_9f92d6d487384aad Microsoft-Windows-WPD7IP-SKU-Package~31bf3856ad364e35~amd64~~7.0.6002.18112.wpdmtp Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_wpdmtphw.inf_31bf3856ad364e35_0.0.0.0_none_78371ba92ff2a242 Microsoft-Windows-WPD7IP-SKU-Package~31bf3856ad364e35~amd64~~7.0.6002.18112.wpdmtphw Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Store
Seconds executed: 1695
Found 4 errors
CBS Watchlist Component Missing Total count: 4
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So apparently errors have been found. What do they mean, and how to I correct them? Thank you!