Error code 641 in Windows Update

My OS is Windows Vista Premium Home Edition 32 bit. My Windows Update failed to install UPDATE FOR MICROSOFT SILVERLGHT (KB97902). I received the error code 641. Could you help me please?
 

Question Info


Last updated December 12, 2018 Views 57,740 Applies to:
Answer

Hi,

Is other updates are getting installed properly or this error pops up for all the updates?

I would suggest you to access the link below and run fix it to reset Windows Update components; it might help us fix the Windows Update issue.
http://support.microsoft.com/default.aspx/kb/971058
 

Access the link below to know more about how to troubleshoot error message when you try to install Microsoft Update on a Windows Vista-based computer: "Could not install Microsoft Update on the computer".

http://support.microsoft.com/kb/933528

 

 Please respond back with the status of the issue and let us know if you have any issues.

Azam – Microsoft Support.

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.