Error Code 0x080070002

Trying to create backups of my files etc to an external drive backup commences to make shadow copies then stops with the following message "unable to locate file specified.  error 0x080070002"
I have had the external drive checked it is OK have done a file scan ok.
I am not a techie so please respond in simple terms
Thank you

Question Info

Last updated August 27, 2019 Views 15,127 Applies to:
Here's a couple of forum threads about a similar problem and what some people did to clear it up (apparently it has something to do with corrupt files): and

If that doesn't work, try to boot into safe mode (repeatedly click the F8 key while booting and go to safe mode with networking).  Then let's check some of your system files:

Go to Start / All Programs / Accessories / Command prompt and right click on command prompt and click run as Administrator.

Type sfc /scannow and enter and let it run.  It will scan and try to fix some of your system files.  Hopefully it will complete with no corruption it could not repair (if there is such corrouption post back here or try to analyze it to find the problem file(s) using

While in Command Prompt, type chkdsk /f /r and enter and let it run.  It will scan and try to fix any corruption or bad sectors on your hard drive and mostly remove that as a cause.

If that doesn't work, we'll need to do a system repair/upgrade using the genuine Windows Vista Installation Disk (one you own or one you can borrow from ANYONE).  Here's the procedure: along with the upgrade from an earlier version of Windows section of the following:  Although this will not affect your data, settings, or programs, you should still backup your data before starting just to be on the safe side.

Hopefully one of these procedures will resolve your problem.  If not, post back and we'll try something else.  Post back in any case so we'll know how it turned out.

Good luck!
Lorien - One - MCSE/MCSA/Network+/A+

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