Computer randomly shuts down with no error message

My computer randomly shuts down without any notice.  I do not get any blue screens, etc.  I have a Gateway desktop using Vista Home Prem. 64bit, Service Pack 2.  I tried to go to event viewer, but cannot figure out what it all means.  I have attached the event below.  My computer will turn off at times in 10 minutes, 2 minutes, or 2 hours.  It does not matter. Any Thoughts?


Log Name:      System
Source:        Microsoft-Windows-TBS
Date:          4/27/2011 5:01:10 PM
Event ID:      537
Task Category: None
Level:         Information
User:          LOCAL SERVICE
Computer:      HomeDesktop-PC
A compatible Trusted Platform Module (TPM) Security Device cannot be found on this computer.  TBS could not be started.
Event Xml:
<Event xmlns="">
    <Provider Name="Microsoft-Windows-TBS" Guid="{51480c1a-90aa-416e-98fd-4c11f735349b}" />
    <TimeCreated SystemTime="2011-04-28T00:01:10.386Z" />
    <Correlation />
    <Execution ProcessID="268" ThreadID="188" />
    <Security UserID="S-1-5-19" />


Question Info

Last updated March 26, 2018 Views 1,101 Applies to:

I figured out what it was.  I normally go through, clean the fans and inside on a regular basis.  The fan that is attached to the cpu was working.  However, the heat sink between the fan and cpu was extremely dirty.  It was packed with dirt.  In order to see this, you need to remove the fan.  Cleaned it thoroughly, and everything is fine. 


Thanks for the info stating that windows will typically give an error exception, and it is probably a hardware problem, dirty, etc.  This is exactly what it was.  I just could not see the dirt without removing the fan.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.