1. Were there any changes made on the computer prior to the issue?
2. Are you able to boot to desktop? When exactly you get Blue Screen on the computer?
3. What is the exact error message and or error code on the Blue Screen?
Method 1: I would suggest you to try the steps and check if it helps.
Step 1: Boot the computer to Safe Mode with Networking.
a) Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
b) If your computer has one operating system installed, press and hold the F8 key
as your computer restarts.
c) You need to press F8 before the Windows logo appears.
d) If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then
shutting down and restarting your computer. e) On the Advanced Boot Options screen, use the arrow keys to
highlight the safe mode with networking option you want, and then press Enter.
f) Log on to your computer with a user account that has