blue screen

  Problem Event Name: BlueScreen
  OS Version: 6.0.6000.2.0.0.256.6
  Locale ID: 1033
Answer
Answer
Hi,

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other).

http://social.answers.microsoft.com/Forums/en-US/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

You can use BlueScreenView to paste the BSOD info into a message here.

VIEW - HTML Report ALL ITEMS    or  Right Click on a BSOD line and select same. Then copy and
paste the lines in to a message here. Be sure and check the filename section. Also check the time
in MyEventViewer for other possible information.


===========================================================

Check with these utilities to see if any information can be gathered :

This is an excellent tool for posting Blue Screen Error Information

BlueScreenView - Free - scans all your minidump files created during 'blue screen of death' crashes,
and displays the information about all crashes in one table.
http://www.nirsoft.net/utils/blue_screen_view.html

-------------

MyEventViewer can be checked at the time of the BlueScreen (BSOD) to within a second or so of the
time of the BSOD to provide more information as to possible cause - see TIP.

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file -
set it to a bit before and after the time of the BSOD.
http://www.nirsoft.net/utils/my_event_viewer.html

------------

AppCrashView - Free - a small utility for Windows Vista and Windows 7 that displays the details of all
application crashes occurred in your system. The crashes information is extracted from the .wer
files created by the Windows Error Reporting (WER) component of the operating system every
time that a crash is occurred. AppCrashView also allows you to easily save the crashes list to
text/csv/html/xml file.
http://www.nirsoft.net/utils/app_crash_view.html

Hope this helps.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Answer
Answer

Hi aliashraf,

 

Adding to the suggestions already provided, check to see if the following helps.

 

·        Do you get blue screens just randomly?

 

Blue screen errors can be caused by both hardware and software issues, and it can be difficult to troubleshoot the problem at times. Check to see if the following helps.

 

Method 1: Run Memory Diagnostics test to check for any memory problems. Refer the below mentioned link for the same.

How do I know if my computer has a memory problem?

 

Method 2:

Step 1: Check to see if the issue occurs in safe mode. To do so, follow these steps.

 

a.       Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.

b.      Use the arrow keys to choose Safe mode in the Windows Advanced Boot Menu Options and then press Enter.

 

Step 2: Restart the computer in normal mode and follow the below mentioned article to find the cause of the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

Note:  Make sure you put the computer back to Normal Startup once you are done.

 

Method 3:  Update the chipset, video card, display and network adapter drivers to the latest by visiting the computer manufacturer’s website.

Update a driver for hardware that isn't working properly

Update drivers: recommended links

 

Refer the below mentioned link for more information.

Picking up the pieces after a computer crash

 

Hope this helps!

 

Syed N – Microsoft Support
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Question Info


Last updated March 26, 2018 Views 289 Applies to: