Blue screen on vista boot even safemode

Only change I have made last week is to install roxio.  I had booted after that.  Also have had problem since last week abotu my url automatically getting redirected to other websites.  So think it may be a virus/spyware.

How to I debug the blue screen ?  It doesnt even stay long enough for me to reed whats going on.  I think the code is like 0x0000005.   This happens after vista boot screen comes up and I select boot vista - then loads all drivers etc then shows a black screen and then a quick blue screen and reboots.

I am able to get logged in via vista CD - but didnt create the administrator account for me to use recovery.  But I can get to the command prompt - ran disk check, memory check etc - all hard ware is fine (no new hardware added)

I also selected boot with logging and the log file ntbt*.txt doesnt seem to have any issues.  Even safemode is failing.

Any help on how I can debug ?



Question Info

Last updated June 13, 2018 Views 5,296 Applies to:

The code just confirms what you already said - 7E with the 005 Parameter.

That your drivers used to work has little to do with whether they are functioning now. They could have
become corrupted, an update could have made them unstable, other causes could force them into
unstable states (such as some games on some hardware) and a host of other issues.

Try Recovery Console if you have one and a Vista disk if not to run System Restore back to a point
prior to this happening.

How to Do a System Restore in Vista



You can also try StartUp Repair

How to do a Startup Repair

And you can try to remove major drivers in hope that will allow access.

Check this method to remove drivers and use a Vista boot disk

Another tip on a PC is to try swapping out the video card for a cheap in hope that the video driver is the
issue. This can be done with on-board video by disabling the on-board in Settings (BIOS/CMOS) though
some require additonal methods. And of course there is not guarantee that the video driver is the issue.

Hope this helps.

Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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