When I turn on my Acer Aspire 5050 (which runs on Vista), everything loads but when I get to where the login screen
should be, I get the BSOD. This is what the BSOD tells me
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A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for and BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select
Safe Mode.
Technical information:
*** STOP: 0x0000007e (0xC0000005, 0x81ED2693, 0x805F0650, 0x805F034C)
Collecting data for crash dump...
Initializing disk for crash dump...
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Now, I've waited for a few hours (6 hours actually...) cause I thought it was going to "crash dump". In the end, I figured nothing was happening so I restarted it to try the other options. I restarted it, same BSOD came up at the same time. I then 'F8' to check
my options. I've tried every possible option and it goes to the same thing.
I've tried
- Safe Mode (all of them; with networking, with Command Prompt but I don't know how to use command prompt)
- Enable Boot Logging
- Enable low-resolution video (640x480)
- Last Known Good Configuration (advanced)
- Directory Services Restore Mode
- Disable automatic restart on system failure
- Disable Driver Signature Enforcement
- Starting Windows normally
- Repair Your computer (tried every option but back-up disks because I didn't make one and command prompt because I don't know how to use it)
Before I got the BSOD, I did have malware on my notebook which I scanned, found and attempted to remove with a cleaner. Each day, there would be the same malware in the same locations even though it was said it was removed. That was over a week, at the 7
day mark I just got the BSOD upon turning on my laptop. Ever since, I've just left it and tried the options again... but it didn't work.
I'm wondering if there's any hope for my notebook, will a back-up disc (ordered from the manufacture) solve this issue completely? Will I have to replace the whole thing?
EDIT: It doesn't say anything after that message at all. What I wrote above is all it tells me :( Also, I'm really noob at computers and detailed explanations would be appreciated (how to get where). If you
don't feel like writing out that much, it's fine too. Thanks so much for any tips and advice!