Blue Screen 2057 Vista

Hi I keep getting a blue screen and my computer keeps asking to do disk checks regular.

This is the blue screen error log I am getting.

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.0.6002.2.2.0.768.3
  Locale ID: 2057

Additional information about the problem:
  BCCode: f4
  BCP1: 0000000000000003
  BCP2: FFFFFA8007D72180
  BCP3: FFFFFA8007D723B8
  BCP4: FFFFF80002CD7200
  OS Version: 6_0_6002
  Service Pack: 2_0
  Product: 768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini071113-01.dmp
  C:\Users\Jimmie\AppData\Local\Temp\WER-331252-0.sysdata.xml
  C:\Users\Jimmie\AppData\Local\Temp\WER5762.tmp.version.txt

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Hi,



In order to assist you, we will need the DMP files to analyze what exactly occurred at the time of the crash, etc.



If you don't know where DMP files are located, here's how to get to them:

  1. Navigate to the Windows\Minidump folder.

  2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.

  3. Upload the zip containing the DMP files to Skydrive or a hosting site of your choice and paste in your reply.



If you are going to use Skydrive but don't know how to upload to it, please visit the following:

http://www.wikihow.com/Use-SkyDrive



Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default will delete DMP files upon use due to them taking up space.



If your computer is not generating DMP files, please do the following:



1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.

2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.

3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log' > Ensure 'Automatically restart' is un-checked.

Ensure Small memory dump is selected and ensure the path is %SystemRoot%\Minidump.

4. Double check that the WERS is ENABLED:

Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.



If you cannot get into normal mode to do any of this, please do this via Safe Mode.



Regards,



Patrick



Debugger/Reverse Engineer.

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Hi,

The attached DMP file is of the CRITICAL_OBJECT_TERMINATION (f4) bugcheck.

A process or thread critical to proper system operation has unexpectedly exited or been terminated.


Usually caused by a hardware problem with the boot drive, or a device driver has a bug or a critical service was stopped.


Remove AVG with the removal tool - http://www.avg.com/us-en/utilities


Replace with Microsoft Security Essentials for troubleshooting purposes - http://windows.microsoft.com/en-us/windows/security-essentials-download


If after removing and replacing AVG you're still having crashes, enable Driver Verifier:


Driver Verifier:


What is Driver Verifier?


Driver Verifier is included in Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (WDM) driver.


Essentially, if there's a 3rd party driver believed to be at issue, enabling Driver Verifier will help flush out the rogue driver by flagging it and causing your system to BSOD.


Before enabling Driver Verifier, it is recommended to create a System Restore Point:


Vista - START | type rstrui - create a restore point

Windows 7 - START | type create | select "Create a Restore Point"


How to enable Driver Verifier:


Start > type "verifier" without the quotes > Select the following options -


1. Select - "Create custom settings (for code developers)"

2. Select - "Select individual settings from a full list"

3. Check the following boxes -

- Special Pool

- Pool Tracking

- Force IRQL Checking

- Deadlock Detection

- Security Checks (Windows 7)

- Concurrentcy Stress Test (Windows 8)

- DDI compliance checking (Windows 8)

- Miscellaneous Checks

4. Select - "Select driver names from a list"

5. Click on the "Provider" tab. This will sort all of the drivers by the provider.

6. Check EVERY box that is [B]NOT[/B] provided by Microsoft / Microsoft Corporation.

7. Click on Finish.

  1. Restart.


Important information regarding Driver Verifier:


- If Driver Verifier finds a violation, the system will BSOD.

- After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will flag it, and as stated above, that will cause / force a BSOD.

If this happens, do [b]not[/b] panic, do the following:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > type "system restore" without the quotes.

- Choose the restore point you created earlier.

If you did not set up a restore point, do not worry, you can still disable Driver Verifier to get back into normal Windows:

- Start > Search > type "cmd" without the quotes.

- To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.

  • Restart and boot into normal Windows.


How long should I keep Driver Verifier enabled for?


It varies, many experts and analysts have different recommendations. Personally, I recommend keeping it enabled for at least 36-48 hours. If you don't BSOD by then, disable Driver Verifier.


My system BSOD'd, where can I find the crash dumps?


They will be located in C:\Windows\Minidump


Any other questions can most likely be answered by this article:

http://support.microsoft.com/kb/244617


Regards,


Patrick

Debugger/Reverse Engineer.

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Question Info


Last updated March 26, 2018 Views 101 Applies to: