original title: Following a power failure I cannot log on using my account 

Message comes back THE GROUP POLICY CLIENT FAILED THE LOGIN ACCESS DENIED any idea how to rectify the situation



1.       Is the computer connected on Domain Environment?

Method 1:

I would suggest you to perform a system restore from the Windows Recovery Environment.

To do this, you need to have the Windows Vista Operating System DVD.

Also, to use System Restore option, there must be a System Restore point at which the logon was successful.

a)      Insert the Windows Vista or Windows 7 DVD, and then restart the computer.

b)      When you receive the following message, press any key:

  Press any key to boot from CD or DVD.

c)       Set the following preferences, and then click Next:
       o    Language to install
       o    Time and currency format
       o    Keyboard or input method

d)      Click Repair your computer, select the operating system that you want to repair, and then click Next.

e)      Click System Restore, and then click Next.

f)       Click the restore point that you want to use, and then click Next.

Note : Click a restore point that will return the computer to a state where the logon is successful. After you use the System Restore feature, reinstall any programs or updates that may be removed. You will not lose any personal documents. However, you may have to reinstall programs. You may also have to reset some personal settings.

g)      Confirm the disks that you want to restore, and then click Next.

h)      Click Finish, and then click Yes when you are prompted.

i)        When the System Restore process is complete, click Restart to restart the computer.

j)        After the computer restarts, click Close to confirm that the System Restore process has finished successfully.

k)      Use an appropriate method to log on. For example, log on by using an older password, or log on by using another computer account.

Check out this link which talks about how to use System Restore to log on to Windows 7 or Windows Vista when you lose access to an account


Method 2:

 This issue may occur if the user profile is corrupt; I would suggest you to follow the steps mentioned in the link below to fix corrupt user profile- Steps include copying the files and settings from the existing profile to the new one by doing this all the settings and will be in-place.

 Fix a corrupted user profile


Note: You must import your e‑mail messages and addresses to the new user profile before you delete the old profile. If everything is working properly, you can delete the old profile.

Also see:

Error message: "The User Profile Service failed the logon. User profile cannot be loaded”, when logging on to Windows 7 or Windows Vista



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Question Info

Last updated April 8, 2021 Views 1,577 Applies to: