error code 2000-0146 Unit 1:DST dell laptop inspiron 1525 tag 327KMD1 whats broken

computer turns on yet windows does not work.
self test said software O.K. can not find out what hardware to replace.
repair shops will not say what the code means.   help :)  

Question Info

Last updated September 3, 2019 Views 92,552 Applies to:

Hi lamar1945,

Welcome to Windows Vista Answers Forums!

The error code refers to a faulty or failed hard drive. You may try the following steps and check whether you can resolve the issue.

First you may try boot in safe mode and check what happens.

Step 1: To boot to Safe mode you can follow the below given steps:

1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button, click the arrow next to the Lock button, and then click Restart.

2. Do one of the following:

a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

b. If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in Safe mode, and then press F8.

For more information, you may refer the following link on Safe mode:

If you are able to boot in Safe mode, then try a Clean boot.

Step 2:  Try to perform a clean boot and verify if any of the services or startup items is causing this issue. To perform a clean boot we will have to run System Configuration Utility.

To perform clean boot, follow the steps:

1. Click Start, type msconfig in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2. On the General tab, click Selective Startup.

3. Under Selective Startup, click to clear the Load Startup Items check box.

4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

5. Click Apply and OK.

6. When you are prompted, click Restart.

7. After the computer starts verify whether you are able to do backup.

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source:  

Also, see the section on how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”.

If the above steps don’t resolve the issue, then try a Check disk to repair problems related to bad sectors, lost clusters, cross-linked files, and directory errors

Step 3:  Run Check disk to repair problems related to bad sectors, lost clusters, cross-linked files, and directory errors.

1. Click Start, and then type cmd in the Start Search box.

2. Right-click cmd in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue.

3. At a command prompt, type the following command, and then press ENTER

chkdsk /f /r X:( drive letter)

4. Press Y when you are prompted to check the disk the next time that the system restarts.

5. Close all applications, and then restart the computer.

If check disk also fails then you may need to get in touch with Dell for more assistance.

For more information, you may refer the following Dell support links:

Hope this information is useful.

Praseetha K

Microsoft Answers Support Engineer
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