Playing MP4 in windows media player 11

I am not able to play MP4 video files in wmp 11.  It says these files are not supported by wmp.  Can you suggest a remedy.
 

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Last updated September 25, 2018 Views 1,170,297 Applies to:
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I am not able to play MP4 video files in wmp 11.  It says these files are not supported by wmp.  Can you suggest a remedy.
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The following article may be worth a look:

(316992) Windows Media Player multimedia
file formats
http://support.microsoft.com/kb/316992/en-us
>scroll waaay down to MPEG-4 (.mp4)<

Alternative media players:

FWIW...it's always best if you create a System Restore
point before installing any software or updates.

Using Windows Vista System Restore
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/
 
VLC Media Player
http://www.videolan.org/

Media Player Classic
http://www.filehippo.com/download_media_player_classic/

Apple Quicktime
http://www.apple.com/quicktime/download/

Quicktime Alternative
http://www.filehippo.com/download_quicktime_alternative/

And maybe it would be worth a try to download
and install one of the following free codec packs:

*Proceed At Your Own Risk*

K-Lite Codec Pack (Full)
http://www.filehippo.com/download_klite_codec_pack/

CCCP (Combined Community Codec Pack)
http://www.cccp-project.net/wiki/index.php?title=Main_Page

Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***
.......Volunteer J - MS-MVP......
.....This Is Not Tech Support....
***Proceed at your own risk***

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