How do I enable Windows Audio Service on Windows Vista if it's disabled? I have a Dell Studio 1745 running Window Vista, Ultimate.

When I right click the sound icon, and select sounds, I receive a pop-up: Audio Service Not Running: This computer cannot play audio because the Windows Audio Service is not enabled. Would you like to enable the Windows Audio Service? When I select the "Yes" option, a User Account Control pop-up opens requesting permission to run and a new window, Sound opens. on the Playback tab Speakers/Headphones is checked, when I select the Sounds tab, I'm not sure what to select from the choices I'm givenor if I'm even in the right place to re-enamble sound on my laptop. I did some searching to find a solution at thinnk part of my problem is that Dell Support turned-off a lot of things that were enabled in Start-up. I have seen an Error 1068, been told it is a Display Adapter or HP RC MIrror Driver. I'm very confused at this point and don't have any idea how to fix this problem. I'm not a computer expert but I like to think I'm not stupid either, but I'm stumped and because I've had so many problems with my computer I'm affraid to try many things and I don't trust Dell Support, they disable things and do not explain why or tell me what to expect. They have also disabled Windows Updates so it not longer runs. I would love someone to pro vide some easy to follow instructions that will help me undue what Dell Support disabled and get sound back on my laptop which I'm not certain is fixable even though it is only a few weeks old.

 

Question Info


Last updated April 21, 2019 Views 44,112 Applies to:
Answer

Hi,

Step 1: Computer could be in selective startup mode (Third party services and Startup items are disabled), I would suggest you to put the computer back to normal startup. To do this, follow the steps below:

a)   Click on  Start, type in MSCONFIG in the Search box and hit Enter

b)   This opens up System Configuration window > Ensure that   “Normal Startup” is selected under Startup selection on the   general tab.

c)   Click Apply and Ok

Check to see if sound (and display adapter) issue is resolved

If the issue persists,

Step 2: Start the Windows Audio Service and set it to automatic.To do this, follow these steps:

1.   Click on Start-Run, type  services.msc, the click on OK.

2.   When the Services window loads, navigate to the  "Windows Audio Service", the double click on it to open it,

3.   Make sure the "Startup Type" says "Automatic" and  started. If it doesn't, use the drop down menu to change it.

4.   If it already says: "Automatic", then click on the  "Recovery" tab at the top, and change the "First Failure" line to "Restart the Service", then click on   "apply", then OK.

Or
you may just run the fixit available in the link below to automatically fix sound issue

Diagnose and repair sound playback problems automatically

http://support.microsoft.com/gp/no_sound

It is not recommended to turn off Windows updates

Step 3: Follow the steps mentioned in the link below to turn on Windows Update

Turn automatic updating on or off

http://windows.microsoft.com/en-us/windows-vista/Turn-automatic-updating-on-or-off

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

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