Q: "windows can't change the password"- Aministrator This thread is locked from future replies

I am the administrator and use the administrator account, but I have never set an administrator password.  I have recently decided to use one, but when I try to set a password, I get an error message:  "windows can't change the password". 

Please help!

Thank you.



Hi Smohio,


How many user accounts do you have on the computer?


You may want to try the following steps:


Step 1:  Change password at logon


1.    Press CTRL+ALT+DELETE, and then click Change a password.

2.    Type your old password (Since no password is set, just leave it blank), type your new password, type your new password again to confirm it, and then press ENTER.


Change your Windows password


If that doesn’t help


Step 2: Clear “User cannot change password” in computer management.


1.    Right click Computer select Manage

2.    On computer management window under System Tools go to Local Users and Groups and select Users

3.    Right click on “Your User Name” and select properties

4.    Clear (Uncheck) "User cannot change password">>Click apply ad Ok>>Exit Computer Management.

Now try to change the password. 

Protect your computer with a password


This may interest you:
Tips for creating a strong password


Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

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Views: 101,251 Last updated: April 22, 2018 Applies to: