"windows can't change the password"- Aministrator

I am the administrator and use the administrator account, but I have never set an administrator password.  I have recently decided to use one, but when I try to set a password, I get an error message:  "windows can't change the password". 

Please help!

Thank you.


Question Info

Last updated September 22, 2018 Views 106,172 Applies to:

Hi Smohio,


How many user accounts do you have on the computer?


You may want to try the following steps:


Step 1:  Change password at logon


1.    Press CTRL+ALT+DELETE, and then click Change a password.

2.    Type your old password (Since no password is set, just leave it blank), type your new password, type your new password again to confirm it, and then press ENTER.


Change your Windows password



If that doesn’t help


Step 2: Clear “User cannot change password” in computer management.


1.    Right click Computer select Manage

2.    On computer management window under System Tools go to Local Users and Groups and select Users

3.    Right click on “Your User Name” and select properties

4.    Clear (Uncheck) "User cannot change password">>Click apply ad Ok>>Exit Computer Management.

Now try to change the password. 

Protect your computer with a password



This may interest you:
Tips for creating a strong password



Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

64 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.