Due to corruption of bootable files, I have restored by PC back to factory settings, recreated user accounts and re-installed all software. The final step was to restore user files from backup.
For example, restored all files in c:/users/xyz to their original location. No issues, all files restored successfully.
However, when I go to c:/users/xyz/documents/abc.doc for example and try to open the file, I get this "Word cannot access abc.doc. This document may be read-only or encrypted" message.
I look at the properties of the c:/user/xyz folder and see that the Read-only check box is shaded. I unset the read-ony attribute and apply to all folder, sub-folders and files. It goes away and lists all the folder and files as it changes the attribute. The check box is now unshaded.
However, when I attempt to access any file, I get the orginal error. I then check the properties of the c:/user/xyz folder and the read-only check box is shaded again !!!
Same issue if I try to change the read-only attribute at any file or sub-folder level.
As soon as I try to access any file, the setting returns to read-only.
Any ideas ?