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Just had a call from someone claiming to be from Microsoft and did the logmein123 thing. Have changed my passwords for some things. How do I go about completely reinstalling Microsoft and wiping computer. Will that get rid of them
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Just had a call from someone claiming to be from Microsoft and did the logmein123 thing. Have changed my passwords for some things. How do I go about completely reinstalling Microsoft and wiping computer. Will that get rid of them


hey Sharkprinterswife

reinstalling vista will get rid of anything they might have downloaded to your computer

the hard drive is wiped clean during the process

save your data first and scan it for malware before reinstalling it on the new system

contact the computer manufacturer and ask them to send you vista recovery disks

 

they do that for a nominal $ cost

 

also ask them if you have a recovery partition on your hard drive to put it back to how you bought it

 

you would normally press F10 or F11 or Alt + F10 or 0 at boot to start the recovery process depending on the manufacturer

 

ask them for the exact key sequence

 


Walter, The Time Zone Traveller

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You will need to get a set of restore or recovery discs from your computer manufacturer, or your computer may have a restore or recovery partition that can be used.  Check your manual or your computer manufacturer's online web site for assistance, as the products and process varies from one computer to another.



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Just had a call from someone claiming to be from Microsoft and did the logmein123 thing. Have changed my passwords for some things. How do I go about completely reinstalling Microsoft and wiping computer. Will that get rid of them

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Last updated July 15, 2018 Views 4,422 Applies to: