Protect Yourself From Tech Support Scams
July 29, 2020
Protect Yourself From Tech Support Scams
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no administrator account - can't delete other accounts
recently create new account on the computer form ym administrator accont and tried to make one of them administrator instead of mine. somehow that didn't work now none of the account are administrator, all are standard. i'm trying to delete the other accounts
but i can't because it says type in administrator password but it doesnt work. i dont have the fingerprint scanner because i hated that and i cant put it back on because, once again, don't have the apparent administrator password to put it on. what cna i do
to create a administrator account or make mine admin again?
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Your post is quite scattered and hard to read, but I take it that the gist of the issue is that you don't have any administrator accounts.
The first thing to try is to boot into Safe Mode. Do this by repeatedly tapping the F8 key as the computer is starting up. This will get you to the right menu where you can use your arrow key to select Safe Mode [enter]. The built-in Administrator account
is disabled by default in Vista. However, if no other administrative accounts exist on the system it may be enabled. If it is, you will see an icon for Administrator on the Welcome Screen in Safe Mode. Log in (the password will be a blank) and then go to Control
Panel>User Accounts and make the changes to the other user accounts on the system. You might then want to follow the general instructions for setting up user accounts in Vista that I'll give you at the end of this post.
Doing all this requires a certain level of computer skills. You know yourself best and whether taking the machine to a competent local computer tech (not a BigComputerStore/GeekSquad type of place) or a knowledgeable friend is the better solution
If you don't see the icon for the Administrator account in Safe Mode, then the built-in Administrator account is still disabled.
1. You will need to use NTpasswd to enable the built-in Administrator account (disabled by default) and set a null (blank) password. Enabling this account will put an icon for it on the logon screen so you can then log on.
Download the CD image (.iso) and burn as an image, not as data. You will need third-party burning software. Then boot with the CD you created and follow the directions. After you've finished with NTpasswd, remove the CD and reboot the computer. Log into the
Administrator account you enabled.
2. Once you have logged into the built-in Administrator account, go to Control Panel>User Accounts and make changes as desired. I suggest making a "tech" administrative account - call it "Tech" or "CompAdmin" - at that point. See the end of this post for setting
up users in Vista.
3. Log out of the built-in Administrator account and into CompAdmin. While in CompAdmin, disable the built-in Administrator account for security purposes:
Start Orb>Search box>type: cmd
When cmd appears in Results above, right-click it and choose "Run as administrator" [OK]. Now you will get the command prompt. At the command prompt type:
net user administrator /active:no [enter]
Exit the command prompt.
Setting up users in Vista:
You absolutely do not want to have only one user account. Like XP and all other modern operating systems, Vista is a multi-user operating system with built-in system accounts such as Administrator, Default, All Users, and Guest. These accounts should be left
alone as they are part of the operating system structure.
You particularly don't want only one user account with administrative privileges on Vista because the built-in Administrator account (normally only used in emergencies) is disabled by default. If you're running as Administrator for your daily work and that
account gets corrupted, things will be Difficult. It isn't impossible to activate the built-in Administrator to rescue things, but it will require third-party tools and working outside the operating system.
The user account that is for your daily work should be a Standard user, with the extra administrative user (call it something like "CompAdmin" or "Tech" or the like) only there for elevation purposes. After you create "CompAdmin", log into it and change your
regular user account to Standard. Then log back into your regular account.
If you want to go directly to the Desktop and skip the Welcome Screen with the icons of user accounts, you can do this:
Start Orb>Search box>type: netplwiz [enter]
Click on Continue (or supply an administrator's password) when prompted by UAC
Uncheck the option "Users must enter a user name and password to use this computer". Select a user account to automatically log on by clicking on the desired account to highlight it and then hit OK. Enter the correct password for that user account (if there
is one) when prompted. Leave it blank if there is no password (null).
MS-MVP - Elephant Boy Computers - Don't Panic!
Elephant Boy Computers - Don't Panic!
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