I have just Googled to find the answer to the problem I'm having setting up my husband's new desktop computer. I started it yesterday; booted, logged in w/ pw and it was fine. Today, I wanted to burn the DVD recovery disks,
and create a pw flash drive, install a wireless usb network adapter, set it up on our LAN/home network, etc. Tried to log in and the message I get is "user name or password is incorrect."
Yes, I did everything one should do in such a situation, and got the same message, over and over.
So, I'm looking at what Google finds in answer to my query, and there are literally hundreds of others who have had this same issue with Windows 7, for myriad reasons. And then I come upon your pronouncement on Microsoft
Security.
Well, I went and read your policy, and as far as I can see it hasn't been updated since August 8, 2007. That would be before Windows7 came out...well before. Is it not possible that all of these users are having this same
issue because there is an inherent problem with Windows 7 that has not yet been acknowledged by Microsoft? And in such a case, would it not be wise to look at how you can accommodate these genuine users who own the computers and own the softward and NEED to
be able to access it with their legitimate user names and passwords, regardless of your security policy?
As you may be able to tell, I am becoming quite frustrated by the apparent lack of concern Microsoft appears to be showing for its genuine customers, while I appreciate that security measures must be in place to thwart
the efforts of low-tech computer thieves. On the larger scale, I don't imagine the high tech computer theft "industry" needs instructions on how to get around your security, do you?
Your assistance in allowing me to access and use this brand-new desktop PC and brand-new copy of Windows 7 Home Premium would be much appreciated.
Sincerely,
Blackberry Bear
aka Elizabeth Lambert
